Where to get your image scanned

To go ahead with digital restoration we’ll need to have a scan of your image. There are a few ways to do this:

  • Go to the print and copy section at any Officeworks to scan the image. Ask them to scan at 600dpi in JPEG or TIFF format and save the file to a USB drive. Come back to this website and upload your image.
  • Use your own scanner, or a friend’s.
  • Take your image to one of our affiliate shops – listed below. They will scan and send the digital file to us for restoration.

Vivid Recollection and our partner businesses do not offer bulk scanning services – we specialise in restoring and framing a select few images.

Partner Locations

We offer our services through a number of picture framing and printing stores around Australia. They’re equipped with high quality scanners and can scan your original photo or document, and send to us for restoration.


Lucent Imaging – Fyshwick ACT. Call (02) 6153 3308.


Australia In Focus – Brookvale Northern Beaches. Call (02) 9938 4233.
Redleaf Framing – Wahroonga Upper North Shore. Call (02) 9487 1462.

Central Coast NSW

Lemon Tree Framing – East Gosford. Call (02) 4324 1364.


Aaron Framed It – Georgetown. Call (02) 4960 3183.


The Framer Gallery West End. Call (07) 3846 1616.


Smartart Gallery – College Park. Call (08) 8363 4030


Four Corners Framing – Leongatha. Call (03) 5662 5216 ‎


We work with a maximum of six images in any one order.

Take image out of frame before coming in to scan. A $20 surcharge applies if we do it.

Good scanners capture more detail in photos and can make a big difference in the quality of the restoration. If in doubt contact us for advice on how and where to get the best scans.

Our partner network of framers and fine art printers across Australia bring our high quality photo restoration, retouching and imaging services closer to you, giving you the confidence of having a local contact for the work we do in Canberra.

Interested in becoming a partner? We believe in collaborative partnerships that create value. By working together, we can help you increase revenue, reduce cost and increase service quality, enabling you to better serve your community. Learn more…